Many of your buyers never type your brand name into ChatGPT. They type "waterproof dog bed for large breeds" and often buy what the answer names. A Shopify store's AI visibility problem is therefore a product-level problem, not a homepage-level one. The tool you pick has to work at the level of buyer intents and individual products. It also has to tell you whether the answer that mentioned you pushed anyone toward checkout.
- Pick a tool that starts at the intent, not at your brand name. Arenza scans your brand across ChatGPT, Google AI Mode and Perplexity on all buyer intents, on the Free plan at $0 with no credit card.
- Pick a tool that scores whether the answer sells you, not just whether it names you. Arenza reports AVS, the Agentic Visibility Score, and ACS, the Agentic Conversion Score. ACS is shown only over the answers where you appeared, always with its coverage.
- Pick a tool that can act on Shopify, not only report on it. From Starter at $49/month, Arenza publishes articles to your own CMS or Shopify blog, and exposes an MCP server and API so the data reaches your stack.
Quick verdict
What Arenza gives you at each tier, so you can pick the smallest plan that answers your question.
| Dimension | Free — $0 | Starter — $49/month | Pro — $299/month |
|---|---|---|---|
| Scanned assistants | ✅ ChatGPT, Google AI Mode, Perplexity, weekly | ✅ Same three, daily | ✅ Same three, daily |
| Buyer intents | ✅ All intents, no cap | ✅ All intents, no cap | ✅ All intents, no cap |
| Markets measured | ✅ 1 of US / UK / DE / JP | ✅ 1 | ✅ 3 |
| Brands | ✅ 1 | ✅ 1 | ✅ 3 |
| AVS and ACS with coverage | ✅ | ✅ | ✅ |
| Verbatim AI answers | ✅ | ✅ | ✅ |
| Brand accuracy findings | ✅ Severity, frequency, verbatim quote | ✅ | ✅ |
| Brands the assistants cite, as evidence | ✅ | ✅ | ✅ |
| Tracked competitors, head-to-head | Not included | ✅ Unlimited | ✅ Unlimited |
| Articles to your CMS or Shopify blog | Not included | ✅ 5/month | ✅ 100/month, hosted on your own domain |
| API and MCP | Not included | ✅ | ✅ |
| On-site technical fixes deployed for you | Not included | Not included | ✅ llms.txt, schema, JSON-LD |
| ARC Autopilot | ✅ | ✅ | ✅ |
Cancel anytime on paid tiers. Arenza measures US, UK, DE and JP, but no self-serve tier measures all four at once.
1. Your Shopify AI visibility problem is a product problem, so brand-name tracking measures the wrong thing
Most AI visibility dashboards are built around a brand-name query. You type in your store name and watch a mention counter move. That design assumes the shopper already knows you exist. On Shopify, the shopper usually does not. The question that decides the sale is a product question with a constraint in it: a size, a material, a use case, a price ceiling.
Arenza is built around buyer intents rather than a single brand string. The Free plan at $0 scans your brand across ChatGPT, Google AI Mode and Perplexity on all buyer intents, once a week, in one market. That market is one of US, UK, DE or JP. Starter keeps you at one market, and Pro at $299/month raises it to three.
2. A score with no text behind it cannot be acted on
A number tells you that something went wrong. It does not tell you which sentence went wrong. Suppose an answer lists your store late in a seven-item roundup, and describes it in one hedged clause. A dashboard records a mention. Your merchandiser still has nothing to fix on Monday morning.
Arenza hands you the text. You see the verbatim AI answers, so you can read the exact sentence that decided whether a shopper considered your product. Alongside them, Arenza shows the brands the assistants cite as evidence. That second list is the practical one. It names the pages and publishers the model is reading in your category, which tells you where a fix has to land. Both are on the Free plan at $0, with no credit card.
3. A mention is not a sale, so a tool that only counts mentions can score a losing answer as a win
An AI answer can name your store and still send the buyer elsewhere. It can name you as the expensive option, the one with slow shipping, or the one the writer was less sure about. A mention counter records that as a point in your favour.
Arenza separates the two questions on purpose. AVS, the Agentic Visibility Score, asks whether you were found. ACS, the Agentic Conversion Score, asks whether the answer sold you once it found you. ACS is scored only over the answers where your business actually appeared. It always ships with its coverage. A strong score over a handful of answers rests on thin evidence, while the same score over most of them rests on broad evidence. When a brand is absent, AVS is 0 and ACS is not scored at all, never 0, because absence is a visibility fact and not a failed pitch. The third headline number is AI-attributed revenue.
4. A wrong spec inside an AI answer costs you the sale before anyone reaches your product page
Shopify catalogs change constantly. Prices move, variants retire, materials get reformulated. AI answers do not always keep up, and a shopper who reads a stale spec never arrives to be corrected.
Arenza treats accuracy as a diagnostic surface rather than a headline score. It detects outdated specs, false claims, brand-attribution errors where your product is credited to someone else, and category miscategorization that files you under the wrong shelf. Each finding carries severity, frequency and the verbatim quote. You can see the exact sentence to go correct. That is a different job from watching a share-of-voice line move.
5. Reporting a gap is half the work, so the tool should also publish the fix
Once you know which intent you lose, someone has to write and ship the page. On a small merchandising team that is where GEO programmes stall.
Arenza's ARC model is Answer, Reach, Convert, and ARC Autopilot is included from the Free plan. Starter at $49/month adds 5 articles per month published to your own CMS or Shopify blog. It also adds API and MCP access, plus Slack and Lark notifications. Pro at $299/month scans all three AI assistants daily and covers 3 markets and 3 brands with unlimited competitors. It allows 100 articles per month, hosted on your own domain. It also deploys on-site technical fixes such as llms.txt, schema and JSON-LD, adds off-site analysis of where to publish next, Arenza Agents and white-label. If you would rather not operate any of it, the Performance plan is outcome-based and sales-led through hello@arenza.ai. The success fee is agreed per customer against the outcome you name, such as AI-attributed revenue.
Cost math: what it costs to simply see where you stand
Start with the cheapest question a merchant can ask: what do the AI assistants say about my store right now?
| Path | List price | Billing basis | Published engines and limits |
|---|---|---|---|
| Arenza Free | $0 | No credit card | ChatGPT, Google AI Mode, Perplexity; all buyer intents; weekly; 1 market |
| Arenza Starter | $49/month | Cancel anytime | Same three assistants daily; all buyer intents; 1 market; unlimited tracked competitors; 5 articles/month |
| Otterly.AI Lite | $29/month | As listed | 15 search prompts |
| Otterly.AI Standard | $189/month | As listed | 100 search prompts |
| Profound Starter | $99/month | Billed yearly | Published as "ChatGPT tracking only"; 50 prompts tracked; 1,500 responses monthly; 1 language; 1 region |
| Profound Growth | $399/month | Billed yearly | 3 answer engines: ChatGPT, Perplexity, Google AI Overviews |
| Ahrefs Brand Radar Custom Prompts | From $50/month | Included in Ahrefs paid plans Lite and above | Custom prompts; sits on top of a paid Ahrefs base plan, so this is not a standalone total |
| Ahrefs AI Visibility Index | $199/month | As listed | AI Overviews, Gemini, Perplexity, ChatGPT, Copilot, AI Mode; Claude add-on |
Arenza's Free plan is $0 with no credit card. Otterly.AI, Profound and Ahrefs publish their own entry routes at the prices above, and several vendors in this category publish free trials or free tools. Read the rows and decide what your first question is worth. Competitor prices are list prices with their billing basis; verify current pricing on each vendor's own page before you buy.
Arenza meters tracked prompts too, and the number belongs next to everyone else's. Arenza tracks 10 prompts on Free, 30 on Starter and 120 on Pro. Buyer intents are uncapped on every tier, but tracked prompts are not, so compare prompt counts against prompt counts.
The choice comes down to this
If you have never seen what ChatGPT, Google AI Mode and Perplexity say about your store, start with Arenza Free at $0. Read the verbatim answers before you form an opinion about tooling.
If you already know you are absent from your category answers, start with Starter at $49/month. Unlimited tracked competitors plus 5 articles per month to your Shopify blog is designed to take you from diagnosis to published pages.
Do you sell into more than one of US, UK, DE or JP, or run more than one store? Pro at $299/month covers 3 markets and 3 brands. It also deploys on-site technical fixes for you. A store selling into all four markets is not fully covered by any self-serve tier.
If you manage brands for clients, the multi-brand portfolio view is a Performance-plan capability, and Pro covers 3 brands. Performance also carries CSV bulk import, copy-settings from one brand to another, and white-label agency partnerships.
If you would rather buy the outcome than operate the platform, contact hello@arenza.ai about the Performance plan.
FAQ
Can I check my Shopify store's AI visibility without paying?
Yes. Arenza's Free plan is $0 per month with no credit card. It scans your brand across ChatGPT, Google AI Mode and Perplexity on all buyer intents, weekly, in one market. It shows AVS and ACS, the verbatim AI answers, brand accuracy findings, and the brands the assistants cite as evidence. Tracked competitors, articles and API access are not included on Free.
Why does my store get mentioned by AI but not get any sales from it?
Because being mentioned and being recommended are different outcomes. Arenza measures them separately. AVS, the Agentic Visibility Score, covers whether you are found. ACS, the Agentic Conversion Score, covers whether the answer sells you once it found you. ACS is scored only over the answers where your business appeared. It is always shown with its coverage, so you know how many answers the score rests on.
Which AI assistants and markets should a Shopify merchant track?
Track the assistants your buyers actually ask and the markets you actually ship to. Arenza measures ChatGPT, Google AI Mode and Perplexity across the US, UK, DE and JP. Free and Starter each cover one of those markets, and Pro covers three.
Should I track my brand name or my product queries?
Track product and buyer-intent queries first, because shoppers who already know your brand name are not the ones you are trying to win. Arenza includes all buyer intents from the Free plan, so a product question can be watched in several phrasings rather than one. Read the verbatim answers for those intents before you decide what to fix.
Can a GEO tool publish content to my Shopify blog, or only report on it?
Some only report, and reporting alone leaves the writing and publishing to your team. Arenza publishes articles to your own CMS or Shopify blog from Starter at $49 per month, at 5 articles per month. Pro at $299 per month raises that to 100 articles per month and hosts them on your own domain. Pro also deploys on-site technical fixes such as llms.txt, schema and JSON-LD.